ClickCeaseShopping Boss Case Study - Applied Imagination
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Shopping Boss is a cash back system for shoppers at everyday places.

drop in bounce rate
star rated app
increase in conversion

Shopping Boss

Shopping Boss is a cash back system for shoppers at everyday places. Shopping Boss supports local communities, national non-profits and schools through the use of Shopping Boss as a fundraising benefit. Our team was contacted by Shopping Boss to update their existing mobile application technology and assist with new UX/UI enhancements.

Rearchitected from the ground up

Shopping Boss already had an existing mobile application but was in desperate need of new technology upgrades. After an audit of the existing platform Applied Imagination recommended rearchitecting the existing app from the ground up to provide a better experience and allow for future enhancements.

Enhanced UI/UX for a better customer experience

During the technology audit, Applied Imagination also recommended reworking the current UI/UX. This recommendation eventually led to a complete redesign of the application which allowed for the addition of new functionality. The new enhancements such as touch id and face id, have led to improved customer satisfaction and reviews of the application. Understanding that many customers might be standing in line, our team also helped streamline the shopping experience to reduce the number of clicks to checkout and display. The improvements have shown tangible business results with total page abandonment dropping to 34% and the total conversion rate increasing by 18%.

Seamless Backend Integration

Throughout the technology and functionality upgrades, our team partnered with the internal team at Shopping Boss to integrate the mobile app with their backend systems.

Our company website was crippled by an attack and the Applied Imagination team came in to save the day. As soon as we notified them, they acted quickly and fixed our issues immediately before it could get any worse. We love that they continue to keep us updated throughout the whole process.Their customer service and expertise in handling the situation was top notch!
Lillian T
Fast & Furious AI

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