Flex Fleet Rental offers light and heavy-duty pick-up trucks to commercial operations and consumers nationwide. Flex Fleet's clients have rapidly evolving needs that require constant changes to their vehicle fleet. Clients had to call whenever new vehicles were needed, when projects ended, and when vehicles had to be picked up. Clients also did not have any easy way to view their entire fleet or financial responsibilities.
We worked with Flex Fleet to create a web portal that would allow their clients to take control of their fleet and see real-time fleet data, such as location, mileage, speed, oil life, and other telematics data.
Applied Imagination created an easy way for clients to request new vehicles and return unneededones. Once submitted, we integrated with Salesforce and their ERP to notify account managers andsales associates of the requested changes, as well as start automated processes to fulfil theorders. As the status of vehicles change, clients can track the progress to see when theirvehicles will be delivered or picked up. A confirmation of every request is stored for easylookup. This saves time for Flex Fleet and increases accuracy by reducing human errors.
The portal includes a real-time view of the client's entire fleet, including location, status,and other important metrics. Applied Imagination partnered with Flex Fleet's telematics providerto supply the vehicle data. This gives managers a bird's eye view of where their fleet is beingdeployed and enables them to make better decisions to improve project and driver performance.
Clients can easily see all open and closed invoices, credit memos, and other financial documents. Thissaves time for Flex Fleet by putting all the financial information in the hands of the client, so theydon't need to call to get information. Clients can also see real-time account aging to understand howmuch is current and overdue.
Flex Fleet's clients are constantly on the move. It was important to optimize the mobileexperience, so it is just as effective and easy to use as the desktop version. Now, clients canmanage their entire fleet no matter where they are, saving everyone time and money, increasingaccuracy, and providing better and faster information.
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