If your digital asset is essential to your business for sales, orders, leads, has a high volume of visitors, or is vital to the operation of your business then this service is for you. We work on:
We proactively suggest improvements.
We monitor & test periodically to look for improvements and issues.
A consultant assigned to your project reviews every task before someone does it.
We have documentation and processes in place to speed up support.
We track issues in a ticketing system.
Changes are tested & reviewed by consultant.
We learn from every event storing it in a log and determining sensible action steps.
We update processes, documentation, monitoring/testing based on what we learn.
We believe in complete transparency. Every project is operated under a strict SLA and you can keep track of everything we're doing and the status of your digital asset through our client portal.
You'll have access to everything 24/7 through our client portal so you can follow along and everything is kept organized.
Keep track of your monthly budget, spending, and expenses.
We track events, issues, changes, and tests in a consolidated log & stratify what's learned to constantly learn and improve.
We keep track of documentation and processes so no steps are missed and we don't have to relearn things over and over.
Not every digital asset requires the same level of improvement, support, and maintenance. Pick the level that best applies to you.
We offer a guarantee on all the work we do against any bugs or issues for 30 days. The majority of issues you encounter will be found in the first 30 days after the launch of a website or web/mobile app.
Sure we build websites but we can do heavy lifting like building web-applications, mobile applications, and software that runs companies. We also do Digital Marketing Consulting; helping companies optimize their websites for conversions or sales and plan and execute digital campaigns.
We spend a great deal of time and resources hiring our consultants and staff. We like to hire smart, creative people who have technical know how. We're serious about doing great work and like to work with like minded people.
We're not going to up and disappear on you like other companies in our industry. We've worked with some clients for 11+ years and have grown alongside them.
Most companies in our industry farm out the technical work of programming, UI/UX, and graphics but we handle it all internally. Unlike most web companies we have expertise in Digital and Traditional marketing which helps us make better products.
Unlike other companies in our industry we don't outsource our work to subcontractors. We also don't offshore our work to cheaper, lower quality developers, designers, etc. Our focus is on quality.
We firmly believe that projects should be guided from start to finish by experienced consultants with development, graphics, and management experience who can understand both the business processes and the technical aspects to address our clients' needs.
They will also be your primary contact with our team and will help coordinate the project.
All of our consultants have a minimum of 5 years of experience and go through extensive training.